FAQ

How do I participate in the Verified Actual Gamer Program?


We'll continue to host drops in the future if we are able to keep buying hardware. Drops will be announced within regular uploads so keep an eye out for more info on the Verified Actual Gamer Program in the future!

Can I buy a graphics card (or any hardware) from you?


Unfortunately, we aren't able to sell any hardware outside of the items we have secured for the Verified Actual Gamer Program, which are only sold during active drops until we're out of stock.

The hardware that we do own is constantly in use and without it we wouldn't be able to produce videos, run benchmarks or compare different configurations.

Do you have an internship program at Linus Media Group?


We do offer internships, co-ops, and other temporary positions occasionally.

If you are interested, please keep an eye on our jobs page here, it will have all the current positions available.

How do I apply for a paid position at Linus Media Group?


Our current job openings are available here, please apply using one of the forms if you see something you like, and we’ll send further directions for submitting a resume if you’re chosen to move onto the next step of the hiring process.

Can I work for Linus Media Group remotely?


Presently, for Linus Media Group and Creator Warehouse, we do not offer any remote positions due to the nature of our work; all applicants must be legally allowed to work in Canada.

For Floatplane, remote positions from other countries are possible and we encourage you to apply!

Can you help troubleshoot a problem?


If Google doesn’t have your answer, you can try posting on the troubleshooting section of the forum. You might be able to get some answers, or at least be pointed in the right direction.

I have a video suggestion; how do I get in touch?


The best way for the team to see your idea is to post it on our video ideas thread here! Our team does check the thread, so if you’ve got an idea, it’s the best place to give it some visibility!

Can you build me a computer or critique my build list?


Unfortunately, we aren’t able to assist with all the requests we get regarding build lists and we aren't a system integrator, so we won’t be able to just build you a system.

If you're looking to get some advice on a build list or need help with an ongoing build, then you can try connecting with the community by checking out the new builds/planning section of the LTT forums here!

How do I reach out regarding an lttstore.com order?


Please contact support@lttstore.com with any questions or concerns you have regarding an order and make sure to include your order number.

 

CONTACT US

Have a question regarding a PC build or something else related to technology? Join our community forum, which has over 600,000 members! Our team is more active there, and if we don’t get the chance to assist, someone else surely will.

Fill out the form below or email info@linusmediagroup.com to get in touch.